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Cookies and privacy policy

COOKIES

We use cookies on this website to enhance your experience. Cookies are pieces of information that a website can use to send to your computer's browser to store information. We use cookies to determine which of our pages are visited and how often. With the help of cookies, we want to make our website more user-friendly and give you a better experience when you return to our site. Cookies allow us, for example, to save your email address so you do not have to enter it each time you enter a form or download content from our website. It also allows us to personalize your experience so you get personalized, helpful and valuable content when you're visiting us.

The cookies enable Realfiction to remember your settings, thereby avoiding having to ask for the specific information each time you visit.

Cookies are also used to collect statistical data. In addition to using our own cookies, we work with partners in order to get access to even more features on the website. They use the so-called third-party cookies which allow their functions to be used on our website. This type of cookie does not recognize you personally, but can recognize your computer when you visit realfiction.com and other websites and ensures that you get the best possible experience. 

Tip: You can set your browser to notify you when a website uses cookies. This allows you to refuse the use of cookies or set your browser to erase cookies at the end of your visit. 

On our website, we may also use cookies/advertising ID for marketing purposes. This allows us to show ads to visitors who are interested in our products through partners' websites, apps, and emails. The re-targeting technology uses your cookies or advertising ID to show ads based on the pages you have previously visited.

We may share data, such as technical identifiers derived from your registration information on our site or our CRM system, with our trusted ad partners. This enables them to link your devices and provide you with a smooth experience across the different devices and environments you use.

 

GENERAL PRIVACY POLICY

Realfiction ApS  (hereafter called Realfiction or we) are responsible for this website. The company is registered in Copenhagen, Denmark. Realfiction is aware of the importance of protecting the privacy of personal and financial information. The Realfiction website as used in this policy refers to www.realfiction.com, including all subdomains thereunder. The Realfiction website is owned, provided by and controlled by Realfiction ApS and its affiliated entities and housed on servers including in the United States, Europe, South America and Asia.

To protect the information you give us, we have instituted strict policies and security measures. When you register online on our website at www.realfiction.com you authorize us to process and use submitted personal information in accordance with this Privacy Policy. The Privacy Policy applies to all personal information collected, saved or used by Realfiction.

WHAT INFORMATION IS SAVED/STORED/COLLECTED BY Realfiction?

Realfiction saves and stores personal data from all site visitors that register information on the website. We also use cookies and track your IP address to help improve our service to you and your experience when visiting our website. We collect and also protect certain personal information, such as name, phone number and e-mail address, etc. and in some cases from third parties. Realfiction does not save and/or store credit card information. The order history for all customers will also be stored, in order to assist the customers in cases of warranties, returns, exchanges or if the customer simply wants an overview of their order history. To give you a better experience, we may combine information you give us with other information such as how many times you have visited the website, what content you have seen, when we last sent you an email and how you engage with our content. Our ambition is always to be transparent and helpful. You can opt-out at any time if you think we have failed you in this pursuit.

IN WHAT WAY DOES Realfiction USE THE INFORMATION YOU ENTER?

We use the information to improve and personalize your experience with us and to communicate with you in accordance with this policy. If you provide us your personal information, we will with your permission, use that information to make our sales and marketing content as relevant and helpful as possible and improve the experience of purchasing and using our portfolio of display technologies and services and to keep you informed about product updates, special events, promotions or other relevant information about Realfiction. Additionally, we use the information you provide us with to review our performance and to improve how we manage our business. We will only send you e-mail notifications if you have given us your permission. This is done by giving your consent on our website or by providing your e-mail address to us by other means. We may contact you, depending on the choice you made, by e-mail, mail or telephone. In order to provide you with more relevant information, we may combine information you give us with information from third parties. This together with demographic information and information that is readily available to the public. We can also combine this information with information from our partners.

 

HOW LONG DOES Realfiction SAVE YOUR INFORMATION?

To be fully compliant with the General Data Protection Regulation we only save this data for as long as we absolutely need. If you register on our website you will be informed before this happens and allow you to either stay in or out of the databases we use to run our business. These contain the information we need to attract new customers and help existing customers be as successful as possible.

 

 

DOES realfiction SHARE YOUR INFORMATION WITH OTHERS?

Realfiction does not sell, rent out or disclose our customer's name, address, email address or other personal information. With your knowing, we may share your information with our partners (lead forwarding) to facilitate and complete sales related procedures and communication in local markets. In order to maintain our website, manage our database, distribute emails and communicate with our customers Realfiction establishes contracts with third parties. This is only on behalf of Realfiction and without permission for any of these service providers to use your information for any other purpose. We will not disclose your information in any manner to any third party, unless we are required to do so by law or in connection with a legal claim or proceeding. If Realfiction is acquired by or consolidated with another company then the information will be available for that new organization. The new company will protect your privacy and personal information in accordance with this Privacy Policy.

 

 

SECURITY

Realfiction uses appropriate and available security measures to protect the information that you provide us with. While we take reasonable steps to protect your personal information from unauthorized access, intrusion or use you accept that no internet data transmission can be safe from access by unintended recipients. This means that you cannot hold us responsible for any breach of security unless this is due to negligence.

 

ACCURACY AND MAINTENANCE

You have the right to request access to and correction of any personal information you provide to us. You can remove your name from Realfiction's marketing lists and/or user by contacting us at +45 70 20 64 90 or contact us via email: contact@realfiction.com.

 

ACCEPTANCE OF PRIVACY POLICY AND MODIFICATIONS

By visiting and using Realfiction’s website, or provide personal information to any of our salespeople, you consent to our use and disclosure of information similar to that described in this Privacy Policy. Realfiction reserves the right, at certain times make changes to the privacy policy and/or practice. The current policy is available on our website and we urge you to read it (as you are now). We will notify you of any changes to our privacy policy by posting the changes on our website.

 

CONTACT US

If you have any questions or comments about our privacy policy you may contact us via email: contact@realfiction.com. You can also send us a letter: Øster Alle 42, 7th floor, 2100 Copenhagen, Denmark.